Welcome to CampusBridge. Your privacy is important to us. This Privacy Policy explains how CampusBridge ("CampusBridge", "we", "our", or "us") collects, uses, stores, and protects your information when you access our website, web applications, mobile applications, APIs, and related services (collectively, the "Services").
This Privacy Policy applies to:
- https://campusbridge.in
- CampusBridge Android and future iOS applications
By using our Services, you agree to the practices described in this Privacy Policy.
1. About CampusBridge
CampusBridge is a cloud-based School Management System (ERP) operated by Surendra Dagumati, Sole Proprietor, Hyderabad, Telangana, India.
CampusBridge provides software solutions for schools, colleges, educational institutions, coaching centres, and other educational organizations.
For information entered into the Service by a subscribing institution, the School acts as the Data Fiduciary (Controller) and CampusBridge acts as the Data Processor, processing information only on the documented instructions of the School.
2. Information We Collect
We may collect the following categories of information.
2.1 Information You Provide
When using CampusBridge, you may provide:
- School name
- School address
- Institution profile
- Administrator details
- Staff information
- Email address
- Mobile number
- Username
- Password
- Billing information
- Support requests
- Contact form enquiries
2.2 Student Information
Schools may upload or manage:
- Student name
- Admission number
- Roll number
- Class and section
- Date of birth
- Gender
- Attendance
- Marks and examinations
- Homework
- Assignments
- Timetable
- Transport information
- Fee records
- Academic history
- Student photographs
2.3 Parent Information
Schools may store:
- Parent or guardian name
- Mobile number
- Email address
- Address
- Relationship to student
- Emergency contacts
2.4 Teacher & Staff Information
Schools may manage:
- Employee information
- Qualifications
- Attendance
- Payroll details
- Leave records
- Timetables
- Salary information
2.5 Device & Technical Information
When you use CampusBridge we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Application version
- Log files
- Crash reports
- Usage statistics
- Date and time of access
3. Mobile App Permissions
Depending on the features enabled by the School, the CampusBridge mobile application may request access to:
- Camera
- Photo Gallery
- Storage
- Files and Documents
- Notifications
- Device Location
- Microphone
- Contacts
- Calendar
These permissions are requested only when required for specific functionality.
Examples include:
- Uploading assignments
- Uploading profile photographs
- Sharing school documents
- Receiving push notifications
- Transport tracking
- Video meetings
- Attendance verification
CampusBridge does not access these permissions unnecessarily.
4. Children's Privacy
CampusBridge processes information relating to students who may be minors.
The School is solely responsible for obtaining all legally required permissions and parental or guardian consent before collecting or uploading student information into CampusBridge.
CampusBridge does not knowingly collect children's information directly from children without authorization from the School.
We do not use children's personal information for advertising, behavioural profiling, or marketing purposes.
5. How We Use Information
We use information to:
- Provide the Services
- Authenticate users
- Manage school operations
- Generate reports
- Process attendance
- Process examinations
- Manage fee collections
- Provide customer support
- Improve system performance
- Secure accounts
- Detect fraud
- Respond to enquiries
- Comply with legal obligations
We do not sell personal information.
6. Legal Basis for Processing
Where applicable under the Digital Personal Data Protection Act, 2023 (DPDP Act), we process personal data based on:
- Consent obtained by the School
- Performance of contractual obligations
- Compliance with applicable laws
- Legitimate operational requirements necessary to provide the Service
7. School Responsibilities
The subscribing School is responsible for:
- Obtaining parental or guardian consent
- Obtaining consent for biometric attendance
- Obtaining consent for GPS tracking
- Obtaining consent for photographs and videos
- Ensuring uploaded information is accurate
- Managing user accounts
- Assigning appropriate access permissions
- Complying with applicable privacy laws
CampusBridge acts only as a technology platform and Data Processor for information uploaded by the School.
8. Third-Party Services
CampusBridge may integrate with trusted third-party service providers including:
- Razorpay (Payments)
- Google Analytics
- Google Maps
- Firebase Cloud Messaging (FCM)
- SMS Gateway Providers
- WhatsApp Business API
- GPS Tracking Providers
- Video Meeting Providers
- Biometric Device Integrations
These providers process information only as required to provide their respective services.
9. Cookies & Analytics
Our website uses cookies and similar technologies to:
- Remember preferences
- Improve performance
- Measure website usage
- Understand visitor behaviour
We use Google Analytics to analyse website traffic.
You may disable cookies using your browser settings; however, some features may not function correctly.
10. Data Security
CampusBridge implements appropriate technical and organizational safeguards including:
- HTTPS encryption
- TLS-secured communications
- Password hashing
- Role-based access control
- Authentication mechanisms
- Activity logging
- Server monitoring
- Regular security updates
- Weekly backups
Although we implement reasonable safeguards, no system can guarantee absolute security.
11. Data Storage
Customer information is currently hosted on secure Virtual Private Servers (VPS).
As our infrastructure grows, services may be migrated to trusted cloud providers while maintaining applicable security and legal requirements.
12. Data Retention
Customer data is retained:
- During the active subscription period.
- For up to 30 days after subscription termination to allow the School to request data export.
After this period, data may be permanently deleted unless a longer retention period is required by law.
13. Data Export
Schools may request export of available master data before permanent deletion.
Export availability may depend on the subscribed plan and technical limitations.
14. Data Sharing
We may disclose information only:
- To the subscribing School
- To authorised School users
- To trusted service providers
- To payment processors
- To government authorities when legally required
- To protect our legal rights
We never sell customer data.
15. Your Rights
Subject to applicable law, individuals may have the right to:
- Access personal information
- Correct inaccurate information
- Request deletion
- Withdraw consent where applicable
- Raise grievances
- Nominate another person to exercise rights where permitted by law
For student records maintained by a School, requests should generally be directed to the respective School.
16. Account Deletion
Schools may cancel their subscription at any time.
After cancellation:
- Access will be disabled.
- Data will be retained for up to 30 days.
- Schools may request data export during this period.
- Data may thereafter be permanently deleted.
17. International Data Transfers
CampusBridge primarily stores and processes information in India.
If information is processed outside India in the future, appropriate safeguards will be implemented in accordance with applicable law.
18. Third-Party Links
Our Services may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
19. Changes to this Privacy Policy
We may update this Privacy Policy periodically.
The updated version will be published on our website with a revised "Last Updated" date.
Continued use of the Services after changes become effective constitutes acceptance of the revised Privacy Policy.
20. Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
CampusBridge
Owned and operated by Surendra Dagumati
Sole Proprietorship
Hyderabad, Telangana, India
Website: https://campusbridge.in
Email: contact@campusbridge.in
21. Grievance Officer
In accordance with applicable Indian law, you may contact our Grievance Officer regarding any privacy or personal data concerns.
Name: Surendra Dagumati
Designation: Grievance Officer
Email: contact@campusbridge.in
Address: Hyderabad, Telangana, India
We will acknowledge and address grievances within the timelines required under applicable law.